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Privacy Policy

Effective Date: 2025-07-16 

Company Name: CJK COACHING & TRAINING S.R.L. 

Registered Address: Strada Bogdan Petriceicu Hașdeu 13, bl. B5, ap. 18, Alba Iulia, 510072, Romania 

Email Contact: coachingbycjk@gmail.com 

Website: www.bigbetuniversity.com 

Jurisdiction: Romania

This Privacy Policy explains how CJK COACHING & TRAINING S.R.L. (“we,” “us,” or “our”) collects, uses, stores, protects, and discloses your personal data when you use our website, www.bigbetuniversity.com (the “Platform”). We are committed to protecting your privacy and handling your data in an open and transparent manner, in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679 and applicable Romanian data protection laws.

1. What Personal Data We Collect

We may collect and process various types of personal data, depending on your interaction with our Platform:

  • Identity Data: Name, username, date of birth.
  • Contact Data: Email address, billing address, phone number.
  • Financial Data: Payment card details (processed securely by our payment providers, we do not store full card numbers), transaction history.
  • Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this Platform.
  • Profile Data: Your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
  • Usage Data: Information about how you use our Platform, products, and services.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and our third parties, and your communication preferences.

2. How We Collect Your Personal Data

We collect data directly from you when you:

  • Create an account on our Platform.
  • Purchase a subscription or other products/services.
  • Interact with our content, forums, or messaging tools.
  • Subscribe to our newsletters or marketing communications.
  • Participate in a survey or provide feedback.
  • Contact us directly via email or other channels.

We may also collect Technical and Usage Data automatically through cookies and similar technologies when you interact with our Platform.

3. How and Why We Use Your Personal Data (Purpose and Legal Basis)

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • To provide services and fulfill contracts (Contractual Necessity):
    • To register you as a new user and manage your account.
    • To process and deliver your orders, subscriptions, and other services.
    • To manage payments, fees, and charges.
    • To communicate with you about your account or services.
  • For our legitimate interests (Legitimate Interest), provided your rights don’t override them:
    • To improve our Platform, products, and services (e.g., analyzing usage trends).
    • To ensure network security and prevent fraud.
    • To administer and protect our business and this Platform (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data).
    • For direct marketing purposes (where permitted by law and we believe our products/services might be of interest to you).
  • To comply with a legal or regulatory obligation (Legal Obligation):
    • To meet our tax, accounting, and legal obligations in Romania.
    • To respond to lawful requests from public authorities.
  • With your explicit consent (Consent):
    • For specific marketing activities that require your explicit consent (e.g., sending newsletters if you specifically opt-in). You can withdraw your consent at any time.

4. Data Sharing and Disclosure

We may share your personal data with:

  • Service Providers: Third-party vendors who provide services on our behalf, such as payment processing, website hosting, analytics, customer support, and marketing assistance. These providers are contractually bound to protect your data and only process it according to our instructions.
  • Content Creators/Mentors: If necessary for the provision of services (e.g., for direct interaction within a coaching program), limited data may be shared with our licensed third-party coaches/mentors, who are also contractually obliged to maintain confidentiality.
  • Legal and Regulatory Authorities: When required by law or a valid legal process (e.g., court order, subpoena) or to protect our rights, property, or safety.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your data may be transferred as part of that transaction.

We ensure that all third parties respect the security of your personal data and treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

5. International Data Transfers

As we operate globally, your personal data may be transferred to, and stored at, a destination outside of Romania or the European Economic Area (EEA). Where this occurs, we ensure that the transfer is protected by appropriate safeguards, such as standard contractual clauses approved by the European Commission, or by ensuring the recipient country has been deemed to provide an adequate level of protection for personal data by the European Commission.

6. Data Security

We have implemented appropriate technical and organizational security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered, or disclosed. These measures include encryption, access controls, secure servers, and regular security audits.

Despite these measures, no data transmission over the internet or storage system can be guaranteed to be 100% secure. We cannot be held liable for breaches caused by factors beyond our reasonable control (e.g., third-party cyber-attacks, force majeure).

7. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.

8. Your Legal Rights (GDPR Rights)

Under GDPR and Romanian law, you have the following rights regarding your personal data:

  • The right to be informed: About how your personal data is processed.
  • The right of access: To request a copy of the personal data we hold about you.
  • The right to rectification: To request correction of inaccurate or incomplete data.
  • The right to erasure (“right to be forgotten”): To request the deletion of your personal data under certain conditions.
  • The right to restrict processing: To request that we limit the way we use your personal data.
  • The right to data portability: To request your data in a structured, commonly used, machine-readable format.
  • The right to object to processing: To object to our processing of your personal data in certain situations (e.g., for direct marketing).
  • Rights in relation to automated decision-making and profiling: To object to decisions based solely on automated processing.
  • The right to withdraw consent: At any time where we are relying on consent to process your personal data.

To exercise any of these rights, please contact us at coachingbycjk@gmail.com. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights).

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The “Effective Date” at the top of this policy indicates when it was last revised. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or our data protection practices, please contact us by email at coachingbycjk@gmail.com.

You also have the right to make a complaint at any time to the National Supervisory Authority for Personal Data Processing (ANSPDCP) in Romania, the supervisory authority for data protection issues.

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